- Information Gateway - Building Products
Welcome to the start page for requesting an account for the Lindab Information Gateway. To create an account request, you will be required to complete a simple five-step registration process. The account request will be submitted after the final step and you will receive an email with confirmation of your application.
In order to make it easier for us to handle your account request, please make sure that you provide valid information and select relevant fields of interests. Use the comment field to let us know what software you need and any other important information that you would like to share with us.
Before you start with you account request, read the Terms and About registration, so you understand what an account request and an account at Lindab Information Gateway means. You must consent with the terms and conditions at the final stage to complete your account request.
Information Gateway is a web portal where Lindab distributes and provides software for Information Gateway account holders. The Information Gateway is also used for publishing information about the latest news.
You need to be at least 18 years old to create an account. Our software is intended for people working in areas such as architecture, engineering, the construction industry and students of related subjects.
Teachers of students who do not fulfill the age limit requirements can request a multi user account, and through that give access to their students.
Information Gateway uses an encrypted connection (https) in the web browser. To protect your account, it is important that you log out and close your web browser when you are finished working, especially when using a public computer.
The information that you provide through registration will be stored in the Information Gateway system until the day you request to be removed, or if your account has been inactive for a period of at least one (1) year and six (6) months. The information can be used to contact you for business related purposes.
Your information will not be passed to any third part except our external partner that we use for newsletters.
The password you create must fulfill certain criteria. The password is stored in a safe way according to recommended principles for handling of passwords, and cannot be re-created.
The purpose of an Information Gateway account is to gain access and ability to use Lindab software for educational and professional use. Keep in mind that the account is personal and connected to you as a person, not your employer or education site.
It is also possible for a company or university to get a multi user account. To apply for a multi user account, contact Lindab on informationgateway@lindab.com.
By creating an account, you accept that Lindab can use your information to get in contact with you, and for statistic purposes.
Through the account, you get access to Information Gateway, and the range of software and web applications that requires an account for usage. You will also get an overview of the software that can be used without an account as well as access to other materials related to this software. If you need access to software that requires an account for usage, you can request it through the Information Gateway.
Your account is your responsibility and an eventual misuse can result in the account being deactivated. Keep your password safe. Contact Lindab if you suspect that your account has been compromised. You are responsible for ensuring that your login credentials does not end up in the wrong hands.
Lindab can decide to deactivate your account due to circumstances such as misuse or long inactivity. This means that you will not be able to log in to Information Gateway or use the software connected to the account. The account will still be in our system and can be activated again upon request.
An account that has been inactive for a period of at least one (1) year, will be deactivated. This deactivation means that the account is marked for removal after another six (6) months, unless a request for reactivation comes to Lindab.
You can request your account to be removed by sending an email to informationgateway@lindab.com.
Lindab will then delete all personal information related to your account, and the possibility of using the Information Gateway and the software related to that account will be terminated.
Information in statistic reports will still be in our system, but they will only relate to an account without personal information.
Your email address is our primary communication channel. Most of the communication between you and Lindab will be through automatic generated emails created by the Information Gateway.
It is important to ensure that emails get through as they should and do not get caught in spam filters or similar. For that reason, it is important to use a personal email address and not a public email address that multiple people have access too. Also avoid temporary email addresses.
The account is personal and it is your responsibility to update your account information when needed. It is important that your information is correct and up to date so that the communication with Lindab works as expected. You can see the information that is stored against your account through the Information Gateway.
Lindab continuously log statistics relating to the usage of the Information Gateway and the software distributed through the Information Gateway. This is done to check inactivity, amongst other things.
Lindab also logs information to secure the function of Information Gateway and to detect intrusions and other attempts of abuse. This logging includes network related information such as IP-addresses. This information is stored in separate logs only accessible by authorised personnel. These logs are saved for a period of six (6) months.
Lindab keeps statistics relating to the usage of software, downloads, activities and usage of functions etc. in Information Gateway. These statistics are used to see trends and to improve our Lindab services.
You can choose to receive our newsletter from the Information Gateway. This newsletter contains information about Lindab software and other related subjects for users of the Information Gateway. You are able to opt-in at the registration but also later on by the opt-in function in your profile.
Once you have received the first newsletter you will no longer be able to unsubscribe to the newsletter from within your Information Gateway profile. Unsubscribing to the newsletter is done by the unsubscribe function within the newsletter itself.
Lindab may make changes to the terms from time to time. Any changes to these terms is notified to you when you log in to your Information Gateway account for the first time after any changes of these terms have been made. You must actively accept the new terms in order to continue to use the Information Gateway and the software connected to your account.
Information Gateway is intended for those who want to use Lindab software for their work or studies.
Please read all terms carefully before completing registration. Continuing with registration confirms your understanding and acceptance of the terms and conditions of an Information Gateway account.
Be sure to fill in all information with correct and current information. This will make it easier and faster for us to handle your registration request and create a customer account. A request with inadequate and / or incorrect data will take longer to process and may be rejected entirely.
A correct email address is important because it will be used for communication relating to the administration of your Information Gateway account. It is recommended that you use a personal email address, not a common one that multiple people have access to.
Be aware that getting an account does not give you automatic access to all Information Gateway software and web applications that require an account. Relevant software will be individually assigned to your account. Make a note in the comment field of the registration application if you require access to specific software.
Note that some software and material will be automatically available to all account users regardless of area of interest.
You will receive an email that we have received your registration request. When a registration request is made, you will be assigned a contact person at Lindab.
We will handle your registration request as soon as possible. Vacation and holiday seasons may cause it to take longer.
If we find that we need more information to proceed, a request for updated information will be created. You will then get an email about this with a temporary link to update your request. Follow the steps, change and update to proceed.
When your account has been set up, you will receive an email with your account profile and a link to create a password. If you fail to create the password before the link expires, you can use the reset password function to request a new link.